Dayspring Cleaning & Restoration’s Mark Springer, CR Elected Vice President of RIA

April 30, 2014 – (Wood Dale, IL, April 30, 2014) – DKI, North America’s largest disaster restoration contracting organization, announced today Mark Springer, CR of Dayspring Cleaning & Restoration, of Missoula, MT has been elected Vice President of the Restoration Industry Association (RIA).

The Restoration Industry Association has member firms worldwide. RIA provides industry leadership, supports science, and promotes best practices for cleaning and restoration. More information is available on the RIA website: www.restorationindustry.org.

Mark Springer, CR, stated, “Perhaps more than ever, the restoration trade is in need of a common voice which promotes best practices, industry standards, and ethical conduct. I am both honored and pleased to serve our industry and the outstanding professionals that are represented within RIA.”

The Executive Committee will begin work on setting priorities and goals for 2014.


About Dayspring Cleaning & Restoration

Dayspring Restoration has been serving the greater Missoula area since 1989. They specialize in fire and smoke damage restoration, water damage restoration, crawl space repair, basement water proofing and remodeling in Missoula, MT. Dayspring Restoration provides free waterproofing, disaster or energy audit estimates to residents of the greater Missoula area. For more information, visit www.dayspringrestoration.com.

About DKI

DKI, headquartered in the Chicago suburbs, is the largest disaster restoration contracting organization in North America.  DKI franchise companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year.  DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers.  For more information about DKI, visit our website at www.dkiservices.com or contact Jessica Nielsen at (630) 350-3000.

DKI Hires New Director of Education

April 14, 2014 – DKI, North America’s largest disaster restoration contracting organization, today announced that Ken Larsen has joined the DKI team as the new Director of Education.

Ken returns to DKI as Director of Education.  He will be working with Steve Boyce to continue to bring value to our franchises through education opportunities.

“Ken is a respected educator with a deep knowledge of our industry and we are excited that Ken is returning to DKI” said Steve Boyce, VP of operations.

Ken Larsen has been in the restoration industry since 1978. For twenty years, Ken has operated his own successful restoration business, which was sold in 1998. Approved as an instructor in the IICRC’s WRT, ASD and CDS courses as well as the industry’s capstone credential: the RIA’s Certified Restorer (CR) program, Ken has assisted hundreds of restorers in their understanding of the restoration sciences. Published in many industry trade journals and author of the popular book, Leadership in Restorative Drying, Ken Larsen is a recognized name within the industry. Having managed restoration projects from small residential to large multi-million dollar drying projects, Ken will surely be an asset to the team’s ability to relate to the world of the DKI franchisee.

Ken is remote based in Santa Rosa Beach, Florida.  He is thought of as a great educational leader in the field of property restoration and an individual DKI is proud to have on their team.


About DKI

DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America.  DKI franchise companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year.  DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers.  For more information about DKI, visit our website at www.dkiservices.com or contact Jessica Nielsen at (630) 350-3000.

New DKI Franchise: Zion Restoration U.S.

April 14, 2014 –  DKI, North America’s largest disaster restoration contracting organization, today announced that Zion Restoration U.S. of Brighton, MI has joined the DKI network.

By virtue of its DKI Franchise, Zion Restoration U.S. can employ DKI’s 24-hour call center, its DIAMOND claims tracking technology, and other tools to enhance its ability to serve its insurance and corporate customers.  Zion Restoration U.S. also gains access to DKI’s training seminars and workshops, which ensure that it remains abreast of all changes in this rapidly evolving industry.

“We are delighted to welcome Zion Restoration U.S. into the rapidly growing DKI network,” stated Dan Cassara, DKI’s president.  “Zion Restoration U.S.’s commitment to quick response, superior workmanship and outstanding customer service reaffirms DKI’s position in the marketplace as The Source for Quality Restoration.   We look forward to a long and rewarding association.”

Zion Restoration U.S. Vice President, Kevin Marsee, is pleased that the company is a part of the DKI network, giving them the opportunity to work in partnership with other quality firms.  The DKI network will allow Zion Restoration U.S.to expand their scope of service, introduce them to new markets and ensure the company’s success long into the future.

In addition to the benefits of DKI’s technology and training capabilities, Zion Restoration U.S. will also be able to utilize the DKI branding in its marketing efforts, participate in its various co-op programs, and leverage DKI’s corporate marketing efforts.


About DKI

DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America.  DKI franchise companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year.  DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers.  For more information about DKI, visit our website at www.dkiservices.com or contact Jessica Nielsen at (630) 350-3000.

New DKI Franchise: NBD International Inc.

April 4, 2014 – DKI, North America’s largest disaster restoration contracting organization, today announced that NBD International Inc. of Ravenna, OH has joined the DKI network.

By virtue of its DKI Franchise, NBD International Inc. can employ DKI’s 24-hour call center, its DIAMOND claims tracking technology, and other tools to enhance its ability to serve its insurance and corporate customers. NBD International Inc. also gains access to DKI’s training seminars and workshops, which ensure that it remains abreast of all changes in this rapidly evolving industry.

“We are delighted to welcome NBD International Inc. into the rapidly growing DKI network,” stated Dan Cassara, DKI’s president. “NBD International Inc.’s commitment to quick response, superior workmanship and outstanding customer service reaffirms DKI’s position in the marketplace as The Source for Quality Restoration. We look forward to a long and rewarding association.”

NBD International Inc. President, John Schwartz, is pleased that the company is a part of the DKI network, giving them the opportunity to work in partnership with other quality firms. The DKI network will allow NBD International Inc. to expand their scope of service, introduce them to new markets and ensure the company’s success long into the future.

In addition to the benefits of DKI’s technology and training capabilities, NBD International Inc. will also be able to utilize the DKI branding in its marketing efforts, participate in its various co-op programs, and leverage DKI’s corporate marketing efforts.


About DKI
DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America. DKI franchise companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year. DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers. For more information about DKI, visit our website at www.dkiservices.com or contact Jessica Nielsen at (630) 350-3000.

DKI Franchise Renewal: Showcase Restoration

April 4, 2014 – DKI, North America’s largest disaster restoration contracting organization, today announced that Showcase Restoration of Fayetteville, NC has renewed its Franchise with the DKI network.

By continuing its DKI Franchise, Showcase Restoration will continue to utilize DKI’s 24 hour call center, its DIAMOND® claims tracking technology, and other tools to enhance its ability to serve its insurance and corporate customers. Showcase Restoration   also gains access to DKI’s training seminars and workshops to ensure they remain abreast of all changes in this rapidly evolving industry.

“We are delighted that Showcase Restoration will continue to be a part of the rapidly growing DKI network,” Dan Cassara, DKI’s president.  “Showcase Restoration’s commitment to quick response, superior workmanship and outstanding customer service reaffirms DKI’s position in the marketplace as The Source for Quality Restoration.  We look forward to continuing our rewarding association with Showcase Restoration.

Company president, Wayne Etowski, is pleased Showcase Restoration meets DKI’s high standards for continued franchise, as DKI has always stood for excellence in the industry.  The opportunity to work in partnership with other quality firms in the DKI network has allowed Showcase Restoration to expand their scope of services, introduced them to new markets and has helped ensure their continued success.

In addition to being able to use DKI’s technology and training capabilities, Showcase Restoration can also continue using the DKI branding in its marketing efforts, participate in its various co-op programs, and leverage DKI’s corporate marketing efforts.


About DKI

DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America.  DKI franchise companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year.  DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers.  For more information about DKI, visit our website at www.dkiservices.com or contact Jessica Nielsen at (630) 350-3000.

DKI Franchise Renewal: Insurance Repair Specialists

April 4, 2014 – DKI, North America’s largest disaster restoration contracting organization, today announced that Insurance Repair Specialists of Pompano Beach, FL has renewed its Franchise with the DKI network.

By continuing its DKI Franchise, Insurance Repair Specialists will continue to utilize DKI’s 24 hour call center, its DIAMOND® claims tracking technology, and other tools to enhance its ability to serve its insurance and corporate customers. Insurance Repair Specialists also gains access to DKI’s training seminars and workshops to ensure they remain abreast of all changes in this rapidly evolving industry.

“We are delighted that Insurance Repair Specialists will continue to be a part of the rapidly growing DKI network,” Dan Cassara, DKI’s president.  Insurance Repair Specialists’ commitment to quick response, superior workmanship and outstanding customer service reaffirms DKI’s position in the marketplace as The Source for Quality Restoration.  We look forward to continuing our rewarding association with Insurance Repair Specialists.

Company president, Alan Perry, is pleased Insurance Repair Specialists meets DKI’s high standards for continued franchise, as DKI has always stood for excellence in the industry.  The opportunity to work in partnership with other quality firms in the DKI network has allowed Insurance Repair Specialists to expand their scope of services, introduced them to new markets and has helped ensure their continued success.

In addition to being able to use DKI’s technology and training capabilities, Insurance Repair Specialists can also continue using the DKI branding in its marketing efforts, participate in its various co-op programs, and leverage DKI’s corporate marketing efforts.


About DKI

DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America.  DKI franchise companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year.  DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers.  For more information about DKI, visit our website at www.dkiservices.com or contact Jessica Nielsen at (630) 350-3000.

Royal Plus Disaster Kleenup Renews Franchise with DKI

March 28, 2014 – DKI, North America’s largest disaster restoration contracting organization, today announced that Royal Plus Disaster Kleenup of Snowhill, MD has renewed its Franchise with the DKI network.

By continuing its DKI Franchise, Royal Plus Disaster Kleenup will continue to utilize DKI’s 24 hour call center, its DIAMOND® claims tracking technology, and other tools to enhance its ability to serve its insurance and corporate customers. Royal Plus Disaster Kleenup also gains access to DKI’s training seminars and workshops to ensure they remain abreast of all changes in this rapidly evolving industry.

“We are delighted that Royal Plus Disaster Kleenup will continue to be a part of the rapidly growing DKI network,” Dan Cassara, DKI’s president.  “Royal Plus Disaster Kleenup’s commitment to quick response, superior workmanship and outstanding customer service reaffirms DKI’s position in the marketplace as The Source for Quality Restoration.  We look forward to continuing our rewarding association with Royal Plus Disaster Kleenup.

Company president, Matthew Odachowski, is pleased Royal Plus Disaster Kleenup meets DKI’s high standards for continued franchise, as DKI has always stood for excellence in the industry.  The opportunity to work in partnership with other quality firms in the DKI network has allowed Royal Plus Disaster Kleenup to expand their scope of services, introduced them to new markets and has helped ensure their continued success.

In addition to being able to use DKI’s technology and training capabilities, Royal Plus Disaster Kleenup can also continue using the DKI branding in its marketing efforts, participate in its various co-op programs, and leverage DKI’s corporate marketing efforts.


About DKI

DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America.  DKI franchise companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year.  DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers.  For more information about DKI, visit our website at www.dkiservices.com or contact Jessica Nielsen at (630) 350-3000.

Integrated Solution to Clients

March 24, 2014 –

(Wood Dale, IL, March 24, 2014) – DKI, North America’s largest disaster restoration contracting organization, today announced that DIAMOND Property Loss Solutions, powered by DKI, and Xactware are offering their mutual clients an integrated solution for DKI’s DIAMOND Loss Management platform
and XactAnalysis®.

The system integration will allow mutual clients to manage claim processes for better loss management efficiency. DIAMOND Service Providers and Partners will have the ability to better manage claim assignments using a single point data entry. Insurance clients will have complete access to all facets of the claim file with seamless updates in the XactAnalysis platform.

The integration helps contractors eliminate duplicate entry of data and provides our client with the ability to access all required documents and file updates pertaining to their claim in both systems.

“When the talks of this integration began between DIAMOND Property Loss Solutions and Xactware, both organizations had our clients in mind,” said Dan Cassara, President and CEO of DKI Ventures, parent company to DIAMOND Property Loss Solutions. “Both organizations felt that we needed to make our solutions even easier to use by allowing seamless integration. Now, mutual insurance carrier clients can lessen claim file severity by shortening the time it takes to manage each side of the equation. We are incredibly excited to undergo this integration, and working with Xactware has been a pleasure.”


About DIAMOND Property Loss Solutions
DIAMOND Property Loss Solutions is a state-of-the-art service provider management solution. We provide sophisticated property loss management solutions to customers 24 hours a day, 365 days a year. Powered by DKI, North America’s largest disaster restoration contractor organization, we offer customized managed repair programs to the insurance and commercial industry. We strive on customer service and quality work to ensure customer retention and cost savings. For more information about DIAMOND Property Loss Solutions, visit our website at www.diamondpls.com or contact Jessica Nielsen at (630) 350-3000.

About DKI
DKI, headquartered in Chicago, IL is the largest disaster restoration contracting organization in North America. DKI franchise companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year. DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers. For more information about DKI, visit our website at www.dkiservices.com or contact Jessica Nielsen at (630) 350-3000.

DKI Franchise Renewal: United Services DKI

March 21, 2014 – (Wood Dale, IL, March 21, 2014) – DKI, North America’s largest disaster restoration contracting organization, today announced that United Services DKI of Griffith, IN has renewed its Franchise with the DKI network.

By continuing its DKI Franchise, United Services DKI will continue to utilize DKI’s 24 hour call center, its DIAMOND® claims tracking technology, and other tools to enhance its ability to serve its insurance and corporate customers. United Services DKI also gains access to DKI’s training seminars and workshops to ensure they remain abreast of all changes in this rapidly evolving industry.

“We are delighted that United Services DKI will continue to be a part of the rapidly growing DKI network,” Dan Cassara, DKI’s president.  “United Services DKI’s commitment to quick response, superior workmanship and outstanding customer service reaffirms DKI’s position in the marketplace as The Source for Quality Restoration.  We look forward to continuing our rewarding association with United Services DKI.

Company president, Thomas Broertjes, is pleased United Services DKI meets DKI’s high standards for continued franchise, as DKI has always stood for excellence in the industry.  The opportunity to work in partnership with other quality firms in the DKI network has allowed United Services DKI to expand their scope of services, introduced them to new markets and has helped ensure their continued success.

In addition to being able to use DKI’s technology and training capabilities, United Services DKI can also continue using the DKI branding in its marketing efforts, participate in its various co-op programs, and leverage DKI’s corporate marketing efforts.


About DKI
DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America.  DKI franchise companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year.  DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers.  For more information about DKI, visit our website at www.dkiservices.com or contact Jessica Nielsen at (630) 350-3000.

SMITH &SONS DISASTER KLEENUP RENEWS FRANCHISE WITH DKI

(Wood Dale, IL, March 19, 2014) – DKI, North America’s largest disaster restoration contracting organization, today announced that Smith & Sons Disaster Kleenup of Grover Beach, CA has renewed its Franchise with the DKI network.

By continuing its DKI Franchise, Smith & Sons Disaster Kleenup will continue to utilize DKI’s 24 hour call center, its DIAMOND® claims tracking technology, and other tools to enhance its ability to serve its insurance and corporate customers. Smith & Sons Disaster Kleenup also gains access to DKI’s training seminars and workshops to ensure they remain abreast of all changes in this rapidly evolving industry.

“We are delighted that Smith & Sons Disaster Kleenup will continue to be a part of the rapidly growing DKI network,” Dan Cassara, DKI’s president.  “Smith & Sons Disaster Kleenup’s commitment to quick response, superior workmanship and outstanding customer service reaffirms DKI’s position in the marketplace as The Source for Quality Restoration.  We look forward to continuing our rewarding association with Smith & Sons Disaster Kleenup.

Company president, Richard Smith, is pleased Smith & Sons Disaster Kleenup meets DKI’s high standards for continued franchise, as DKI has always stood for excellence in the industry.  The opportunity to work in partnership with other quality firms in the DKI network has allowed Smith & Sons Disaster Kleenup to expand their scope of services, introduced them to new markets and has helped ensure their continued success.

In addition to being able to use DKI’s technology and training capabilities, Smith & Sons Disaster Kleenup can also continue using the DKI branding in its marketing efforts, participate in its various co-op programs, and leverage DKI’s corporate marketing efforts.