Gemini Restoration’s Director of Sales and Marketing is a Third Time Pageant Winner

May 22, 2015 – mrs_njDKI, North America’s largest disaster restoration contracting organization, today announced that one of its Franchise Member companies, Gemini Restoration of Union, NJ’s Director of Sales and Marketing, Erin Molinaro was crowned the new Mrs. New Jersey America 2015.

A native of New Jersey, born and raised in Livingston, Molinaro is now a Triple Crown title holder in New Jersey. Prior to this year, she was Miss NJ USA in 2007, and Miss Teen NJ in 2001. Molinaro is the first woman in history to be crowned three times in New Jersey.

Molinaro is an avid volunteer for The American Cancer Society, and has planned many events this year to support this organization. She is also a supporter of numerous other charities, such as the Susan G. Komen Breast Cancer Organization, Coming Home Rescue, and Autism Awareness. Molinaro supports all causes everywhere because she believes no cause is more important than another.

Currently, Molinaro is the Director of Sales and Marketing at Gemini Restoration Inc., a third generation family owned business, which was started by Molinaro’s grandmother in 1973.

Her brother, Guy Abrahamson, Principal at Gemini says, “As a very humble, yet driven woman, we are very proud to have Erin as part of the Gemini team.”


About Gemini Restoration, Inc.

Gemini Restoration began as a small independently owned and operated fire and water restoration company. Four decades later, it has grown to be one of the ten largest independently owned and operated full service restoration and general construction companies in the nation. It is a one-stop-shop alternative to the fire and water restoration process. To learn more, please visit www.geminirestoration.com.

About DKI
DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America. DKI Franchise Member companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year. DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers. For more information about DKI, visit our website at www.dkiservices.com and download DKI’s Red Cross Emergency App www.redcross.org/mobile-apps/emergency-app.

J.C. Restoration, Inc. Hires Executive Director of Government Affairs

May 14, 2015 – J.C. Restoration, Inc. (JCR) has added a new position to focus exclusively on disaster restoration in the Government and Health Services sector.

Daniel Bitton joins the JCR team after spending more than 30 years in the public (government) sector. In this new role for JCR, Bitton will be primarily responsible for developing and cultivating relationships with federal, state, and local government agencies. He will look to develop a strategic plan designed to increase sales and market recognition in the Government Agencies and Healthcare segments. Bitton recently served in the Cook County Department of Homeland Security & Emergency Management and as Unit Commander for AIR-ONE Emergency Response Coalition. In addition to those roles, he has expertise and holds numerous certificates in Safety, Security and Compliance.

Recently, Daniel was the first to obtain the international certification of CERTIFIED EMERGENCY DISASTER PROFESSIONAL (CEDP) credential. The International Board for Certification of Safety Mangers (IBFCSM) issued Bitton certification on April 21, 2015. Bitton completed a comprehensive proctored examination to obtain the CEDP designation. The CEDP Certification tests the candidate on emergency related standards and/or best practices from organizations such as: FEMA, DHS, DHHS, NFPA, ASTM, ANSI, NRC, CDC, EPA, OSHA, HIPAA, and The Joint Commission.

“Restoration in the highly regulated healthcare and government sectors mandates broad-based industry specific knowledge and we are proud to have Bitton on board as the first CEDP credentialed Restoration/Disaster Response industry professional,” remarked Warner Cruz, president.

Bitton is also credentialed as a Master Level Certified Healthcare Emergency Manager (CHEP), Master Level Certified Hazard Control Officer (CHCM), Master Level Certified Hazard Control-Security (CHCM-SEC), Master Level Certified Healthcare Safety Professional (CHSP), and an Illinois Professional Emergency Manager (IPEM).


About J.C Restoration: J.C. Restoration is one of the fastest growing independent restoration companies in the Midwest. Since 1982, JCR has been successfully restoring damaged properties in the greater Chicagoland area for thousands of Home and Business Owners. JCR offers complete emergency mitigation and restoration services for properties affected by Water, Fire, Smoke, Storms, and Mold. Our Emergency Response Teams are available 24 hours a day, 7 days a week– with vehicles fully stocked and ready for immediate dispatch. Restoration Services Include: Building / Structural Damage, Water Damage, Fire Damage, Emergency Clean-up, Certified Mold Remediation, Contents Restoration, Document Restoration, and Commercial/Large Loss Services. To learn more about J.C. Restoration, please call 800.956.8844 or visit jcr24.com.

Is Your Business Built to Code?

May 14, 2015

By: Chelsea Haley, DKI Ventures, LLC

Recently, there have been several severe weather occurrences around the world, harming homes, families and businesses. Although we can’t predict or change the weather, strengthening our building codes can assist us in the time of these natural disasters.

This is the second week of Building Safety Month, circulating around the theme of “Bounce Back Faster from Disaster – Build to Code.” Is your building built to code? Are you aware of the different building codes and what each one entails?

The United States uses the International Code Council’s (ICC) set of codes, established to set rules and minimum safety standards for design, construction and maintenance. These codes include:

IBC: The International Building Code: One of the most widely used, it’s the foundation of the ICC’s codes, covering almost all types of buildings, and has been adopted at the state or local level in all 50 states.

IEBC: The International Existing Building Code: Developed to permit flexibility with compliance of the minimum safety requirements on construction of existing buildings (repairs, relocations, additions).

IFC: The International Fire Code: Covering fire safety, evacuation plans and drills, this applies minimum regulations for fire prevention and protection in occupied buildings and premises.

IECC: The International Energy Conservation Code: Designed to reduce energy usage and conserve natural resources with new mechanical and lighting systems and new energy-efficient designs.

IgCC: The International Green Construction Code: Finalized in late 2011, only 13 states have adopted this code to create “green” building sustainability measures for the entire construction project of new and existing commercial buildings.

To learn more about building codes and to stay up-to-date with the latest safety standards, visit www.iccsafe.org.

DRT Supports Local Military Community

May 13, 2015 – DKI, North America’s largest disaster restoration contracting organization, today announced that DKI Franchise Member Company, Disaster Response Team of Panama City, Fla. will be offering a promotion on May 16, 2015 to all those in our military forces protecting our country.

In remembrance of Memorial Day, DRT would like to appreciate those brave men and women with a free interior car detailing service and a disaster preparedness kit. Come out to the main entrance of the Panama City Mall on Saturday, May 16, between 9:00 AM and 11:00 AM to receive yours.

“We want to give to you because you give so much more to us – our freedom,” said Crystal Martinez, marketing director of DRT.

Please bring with you a form of military I.D. so you may receive their free promotion.


About Disaster Response Team

Disaster Response Team, based out of Panama City, FL, responds to disasters all over the panhandle. Our certified technicians provide efficient, quality service. Our management staff works hand in hand with the homeowner to ensure the highest satisfaction. For more information visit http://drt911.com.

About DKI
DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America. DKI Franchise Member companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year. DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers. For more information about DKI, visit our website at www.dkiservices.com or contact Jessica Nielsen at (630) 350-3000.

One Interview Tip That Could Change Your Entire Corporate Dynamic

May 5, 2015

By: Chelsea Haley, DKI Ventures, LLC

Picture two people sitting at a table across from one another, asking questions, learning about each other. One is handsome, tall and driven. He is kind – a true gentleman, but is quiet, timid and prefers the homebody lifestyle. The other, a young, cheery woman, who just returned from a company outing zip lining through the mountains. The man takes a sip of his water, as the woman asks, “So, what are your long term goals?”

Are you picturing a date or a job interview? The purpose for both is generally similar. For each situation, you are trying to find compatibility and how the other fits with your personality and values, or those of your company.

Just like bad dates, bad hires occur; it’s difficult to know how a person is going to operate in your organization after just a couple of hours speaking with them. However, it’s important to try to prevent bad hires to save your company extra costs of time, salaries, and training, as well as, maintain your company’s credibility.

One approach to this is by clearly defining and communicating set corporate core values, which tie in company goals and culture. As we discussed last week, DKI fully established these and has clearly communicated them throughout corporate, as well as to our Franchise Members. By doing so, there isn’t any confusion amongst our organization as to where DKI is headed and what we believe.

When a new member is hired to our team, they are presented a list of our core values as a reminder for what we are trying to accomplish. We have also decided to build our employee annual reviews around our core values to ensure everyone is still living up to the purpose of DKI. Some organizations, such as Zappos, even go a step further as to enforce a second interview in the hiring process, dedicated solely to testing for cultural fit. The candidate may have an impressive resume and complete the initial interview process with flying colors, but if they do not pass the cultural fit interview, they will not be hired. Period.

Look back at the example of the man and woman speaking. If you were the adventurous woman, interviewing the seemingly timid homebody, you would probably want to probe further at his interests, or at least, elaborate on your recent and past ongoing company outings. While on paper, this man might be the perfect fit for her company, he may not fit in with the seemingly dynamic corporate environment. He may, at first, exceed her expectations and fulfill each of his duties, but after some time, become anxious, tired and unmotivated.

According to a study by Kristof-Brown, those who fit well with an organization and the corporate environment reported to have been more satisfied with their job and were more likely to remain with the company, were more committed, felt more competent, and exhibited superior job performance.

Companies that express their culture through a set of core values are able to share their goals with employees and potential candidates. If all parties are aware of what they’re involved with or getting into, they can decide if it’s right for them. Those who believe in the purpose, vision, and values of an organization will naturally be more motivated to meet its goals, and work to their full potential.

Consider incorporating these corporate values into your questions when interviewing potential candidates. If you don’t have the time to set aside an entire interview on these topics, like Zappos, create three to four questions that integrate these values and help give an idea of the type of individual you’re interviewing. After all, a bad hire is like a bad date – You’ll lose time and money in the process.

1st Aide Restoration Supports the 12th Annual Beach Music Festival

May 4, 2015 – DKI, North America’s largest disaster restoration contracting organization, today announced that one of its Franchise Member companies, 1st Aide Restoration of Greensboro, NC is proudly sponsoring and volunteering at Greensboro’s Children’s Home Society’s 12th annual Bill Black Beach Music Blast Concert Series.

Scheduled to run every Thursday evening for six weeks from May 21 to June 25, 2015 at Commerce Place in Greensboro, NC, the music festival, on average, attracts nearly 2,000 patrons each week.

Founded in 1902, CHS has placed more than 15,000 children into loving, adoptive permanent homes. 1st Aide Restoration has been a corporate sponsor of CHS for five years. For 10 years, Doug and Cheri Watkins of 1st Aide Restoration have been volunteering their time to support the foundation at the annual Beach Music Festival.

“Every year we are so excited when Beach Music time arrives. When the line starts to back up before the gate even opens, we see faces like old friends from previous years. Everybody’s happy to be coming in. They know it’s for a good cause,” added Doug, president of 1st Aide Restoration.

If you are interested in attending 2015’s Beach Music Festival, tickets can be purchased at the gate for $7 per person. To learn more about the Children’s Home Society and its various events, including the music festival, visit www.chsnc.org or contact Courtney Dabney at [email protected] or 336-369-3822.


About 1st Aide Restoration

1st Aide Restoration of Greensboro, NC provides complete emergency, repair and total reconstruction services related to insurance losses.  Within this framework, it sets the ultimate standard in customer service and professionalism, understanding property owner stress while insuring excellent top quality emergency and repair work.  To learn more, visit www.1staiderestoration.com.

About DKI

DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America.  DKI Franchise Member companies provide full service restoration to their customers, including: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction, 24 hours a day, 365 days a year.  DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to its consumer, insurance, and corporate customers.  For more information about DKI, visit our website at www.dkiservices.com or contact Jessica Nielsen at (630) 350-3000.

Who is [Insert Your Company Name]?

April 30, 2015

By: Chelsea Haley, DKI Ventures, LLC

Ask yourself two questions: What does your company stand for? Where is the company headed?

Last month, our leadership team met offsite for a week to discuss company goals and direction. The result from the meeting was discovering and establishing DKI’s main purpose and company core values – definitive guidelines why we exist, how we should act as a team, and how we plan to grow and succeed.

Together, we all agreed our main purpose is to “Restore Peace of Mind.” We also agreed upon five specific guidelines to help us meet this goal in our everyday work – Five rules for every employee to follow. These five rules are also a part of our cultural fit.

Overall, our team wanted to achieve consistency. Every team member needs to be in line with the purpose of the organization and where we are headed. Employees who do not adhere to a shared corporate culture weaken the organization. It’s not your company that creates loyalty with your customers, it’s the people. Employee uniformity of beliefs and goals can make customers and clients believe in the company.

This doesn’t mean individuality is not allowed in our workplace. We encourage new ideas, but we want those individual personalities to blend, as one of our core values is “Teamwork.”

If you haven’t already done so, define and communicate throughout your organization, a few significant standards that answer the two top questions. Without coherence, how do you expect to have one goal, one direction, one purpose – that establishes who your company is?

DKI Partners with the Red Cross Emergency App

April 27, 2015 – DKI, North America’s largest disaster restoration contracting organization, today announced its new partnership with the American Red Cross through the organization’s free 24/7 Emergency App, available on all smartphones and tablets.

The new app provides instant access to customizable weather and emergency alerts for locations anywhere in the United States, keeping you and your loved ones safe. With 35 different emergency alerts to monitor multiple locations from anywhere in the U.S. and the “Family Safe” feature, the Emergency App allows you to stay connected with your family and friends during an emergency, even if the recipient has not downloaded the app.

The “Family Safe” feature, which allows users to instantly contact loved ones after alerts are issued in their area, is also available on the new Apple Watch, which launched on April 24th.

The Emergency App, which works anywhere in the U.S., is a one-stop source for 14 different types of emergencies, including natural and man-made disasters. It not only alerts activity in an area, but also features a map of Red Cross shelters, a “Make a Plan” feature with information on what to do and where to go if a disaster strikes, as well as embedded content, allowing access even without a mobile data connection.

DKI is very excited to be partnering with the Red Cross as its exclusive sponsor for this innovative app.

“We help restore lives and properties, and this includes keeping the public aware of potential disasters. We are certain this app will be beneficial, allowing friends and families to stay connected during stressful situations,” said Jessica Nielsen, DKI’s AVP of Marketing.

Access the Red Cross Emergency App by downloading it from the app store on your smartphone or tablet, or by going to redcross.org/apps.


About DKI

DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America.  DKI Franchise Member companies provide full service restoration to their customers, including: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction, 24 hours a day, 365 days a year.  DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to its consumer, insurance, and corporate customers.  For more information about DKI, visit our website at www.dkiservices.com or contact Jessica Nielsen at (630) 350-3000.

A Picture is Worth a Thousand Words

April 20, 2015

By: Chelsea Haley, DKI Ventures, LLC

…So they say. And, quite frankly, they are correct.

The other day, an acquaintance asked me, “What is the point of writing case studies for the various reconstruction projects your company completes?” He continued to add the many excuses we receive each day – It takes too much time. Is anyone actually taking the time to read every bit of the story? Blah, blah, blah…

While documenting your work through notes and photos can appear tedious and take up time that you may feel you do not have, the outcome of said documentation is significant to the success and efficiency of your present and future services. Case studies are important to build and hold onto for a multitude of reasons:

  • They serve as a reminder of how the tasks were completed, what problems arose, project completion times and more.
  • They create exposure to your company, team of experts and the services you offer – through personal snapshots of identifiable, real-life situations.
  • They offer a cheap, if not free, form of advertising your services.
  • They build leads by providing potential customers concrete examples of your range of services, expertise and knowledge of the field.

As I tried to explain the importance of case studies, briefly touching upon each of the above statements, my acquaintance nodded along as if in agreement.

But, then, he said something that struck my attention – “Why not just post pictures of the work through social media? I hate reading all of that jargon and rambling on posts, but I always look at photos, whether or not I even mean to.”

While I still believe in the importance of writing case studies, and I believe I was able to persuade him as well after our conversation, I truly agree that a picture of an event speaks volumes of the story. Looking at the latest trends on social media now – Instagram, Pinterest, YouTube, Vine, infographics – You almost cannot get away with only posting copy now, at least not if you want people to read and remember your posts.

As Dr. Lynell Burmark, Ph.D. Associate at the Thornburg Center for Professional Development said, “Words are processed by our short-term memory where we can only retain about 7 bits of information. Images, on the other hand, go directly into long-term memory where they are indelibly etched.”

Look at the examples of case studies below. Which one are you more likely to read? Which makes you more interested in the company?

1

Example A

2

Example B

If you chose Example A, you are not alone. Example A offers the exact same content as Example B, but features photos, giving the viewer a visual description of the event, instead of requiring him or her to read the entire synopsis to discover what happened.

Case studies can be informative and a cheap way to advertise your business and services. However, exclusively telling your story through words can go unseen or “in one ear, out the other.” If you want to tell your story and allow your customers to visualize the situation, a picture really is worth a thousand words.

Tornado Watch vs Warning

April 15, 2015

By: Chelsea Haley, DKI Ventures, LLC

Lately, there have been a number of tornadoes in the Midwestern states. Whether you grew up in these areas, are new to a local tornado occurrence, or have loved ones living in tornado prone states, it’s important to know the terminology affiliated with severe weather alerts. During a tornado, you will see and hear alerts on your TVs, radios or cell phones. Continue reading to learn each of these warnings and what you should do in the event of a tornado.

Tornado Watch

A tornado watch is issued by the National Weather Service when tornadoes are possible in or near your area, and can span several counties to several states. Remain alert for an approaching storm within the next few hours.

  • Observe the sky for large, dark, low lying clouds or a greenish hue.
  • Listen to the radio or television for updated information.
  • Be prepared to find shelter.
  • Prepare and gather supplies for your emergency kit (clothes, food, water, first aid, etc.)

Tornado Warning

A tornado warning is issued when a locally centered tornado has actually been sighted or detected on the ground by weather radar. If you hear of a local tornado warning, seek shelter immediately.

If you are in the office complex, head to the storm cellar, basement or lowest possible level and get under a sturdy piece of furniture and hold onto it tightly. Avoid elevators, open spaces, windows and buildings with long-span roofs.

Take with you an NOAA radio or any other battery-operated radio or television that can keep you up to date on the storm, as well as your emergency kit with survival supplies you and your staff may need.

Tornado Emergency

A tornado emergency is an intensified tornado warning. It is issued when a large, powerful storm is present in a populated region that may cause significant damage with possible fatalities. Like a tornado warning, run for shelter during a tornado emergency.

Remember that DKI is here to help! If you or someone you know experiences damage to your property, call us at (888) 735-0800. DKI is available 24/7/365.

Find out more information about tornadoes from these sources:

NOAA

FEMA