Compleat Restorations Earns Top Performer Award

(Ephrata, Penn., June 8, 2017) – Compleat Restorations, a member company of DKI, North America’s largest disaster restoration contracting organization, proudly announced their achievement for Contractor Connection’s Top Performer for 2016.

The Top Performer Award is given out each year to performance leaders who display overall excellence measured by customer service scores, professionalism in communication and cooperation.

Compleat received their ribbon and the symbolic “Golden Hammer” lapel pin with a special recognition during the general session at the 2017 Contractor Connection Conference & Expo on June 7.

“We are honored to receive recognition for superior performance and response. You only achieve something like this through a well-orchestrated, concerted effort. I’m proud of our team for their dedication to excellence,” said President and Owner Cliff Ellis.

As a 2016 Top Performer, Compleat will be invited to Chicago in September to attend Contractor Connection’s two-day Top Performer Symposium event.


About Compleat Restorations

Since 1978, Compleat Restorations has been providing property restoration services to businesses and homeowners throughout Central Pennsylvania following emergencies due to water, fire, storm, sewage, vandalism, and more. Compleat is family-owned and operated, and with a team of trained experts, they set the standard for customer care with a guaranteed 2-hour emergency on-site response time. As a member company of DKI’s national network since 1991, Compleat has the manpower and resources to handle losses of any size. For more information, visit www.compleatrestorations.com.

About Contractor Connection

Contractor Connection, an industry leader in contractor managed repair and home improvement services, provides insurance carriers and consumers a national network of residential and commercial contractors that are vetted and managed for performance, measuring quality, timeliness and customer satisfaction.

About DKI
DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America. DKI franchise member companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year. DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to its consumer, insurance, and corporate customers. For more information about DKI, visit its website at www.dkiservices.com.

DKI Volunteers to Pack Over 100,000 Life-Saving Meals for Feed My Starving Children

(ELK GROVE VILLAGE, Ill., June 6, 2017) – DKI, North America’s largest disaster restoration contracting organization, is pleased to announce DKI member company, J.C. Restoration (JCR), exceeded their goal for the second consecutive year, packing over 100,000 meals for Feed My Starving Children (FMCS) on Friday, June 2, 2017.

The MobilePack was held at JCR’s Rolling Meadows, IL campus. DKI and over 400 other community members generously volunteered to package vacuum-sealed meals, consisting of vitamins, veggies, soy and rice, designed to meet the needs of severely malnourished children for an entire year. The day was filled with music, friendly competitions between the many packing stations, and food and beverage, provided by several sponsors.

Each year, JCR sets a goal to pack 100,000 of these meals. This year, they successfully surpassed it with 101,088 meals, enough to feed 276 children every day for an entire year.


About Feed My Starving Children

Founded in 1987 as a Christian non-profit, Feed My Starving Children tackles world hunger by sending volunteer-packed, nutritious meals to 70 countries, where they’re used to operate orphanages, schools, clinics and feeding programs to break the cycle of poverty. The Minnesota-based charity spends 92 percent of total donations directly on feeding the hungry, and has earned the highest four-star rating from Charity Navigator for ten consecutive years. To learn more, visit www.fmsc.org.  

About J.C. Restoration
J.C. Restoration is one of the fastest growing independent restoration companies in the Midwest. Since 1982, JCR has been successfully restoring damaged properties in the greater Chicagoland area for thousands of home and business owners. JCR offers complete emergency mitigation and restoration services for properties affected by water, fire, smoke, storms, and mold. Emergency Response Teams are available 24 hours a day, 7 days a week – with vehicles fully stocked and ready for immediate dispatch. To learn more about J.C. Restoration, please call 800.956.8844 or visit www.jcr24.com.

About DKI
DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America. DKI franchise member companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year. DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers. For more information about DKI, visit www.dkiservices.com.

CERTIFIED CLEANING AND RESTORATION, INC. JOINS THE DKI NETWORK

(ELK GROVE VILLAGE., Ill., June 6, 2017) – DKI, North America’s largest disaster restoration contracting organization, today announced that Certified Cleaning and Restoration, Inc. (CCR) of New Orleans, L.A. has joined the DKI network, as of June 1, 2017.

By virtue of its DKI franchise membership, CCR can employ DKI’s 24-hour call center, claims tracking technology, and other tools to enhance its ability to serve its insurance and corporate customers. The new member company also gains access to DKI’s training seminars and workshops, which ensure that it remains abreast of all changes in this rapidly evolving industry.

“We are excited to welcome CCR into our growing DKI network,” said Charles Ebersole, DKI’s CEO. “Their commitment to excellent customer service, professionalism and sense of urgency parallels our solid reputation of service and quality. We look forward to working with them for many years to come.”

CCR Owner Danny Haag is pleased that the company has been recognized by DKI as a quality restoration firm, meeting the high standards of DKI.  Being a part of the DKI network provides them the opportunity to work in partnership with other quality organizations. The DKI network allows CCR to expand their scope of service, introduces them to new markets and ensures the company’s success long into the future.

In addition to the benefits of DKI’s technology and training capabilities, CCR will also be able to utilize the DKI branding in its marketing efforts, participate in its various co-op programs, and leverage DKI’s corporate marketing efforts.


About Certified Cleaning and Restoration, Inc.

Located in the heart of New Orleans, CCR has provided disaster response and restoration solutions and services for over 20 years. They have the experience and knowledge to restore their clients’ homes and businesses, no matter what size loss. They also have successfully managed specific environmental needs for institutional agencies, state government, manufacturing plants, multi-family developments, and municipalities. For more information, visit www.ccr-la.com.

About DKI
DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America. DKI franchise member companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year. DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to their consumer, insurance, and corporate customers. For more information about DKI, visit www.dkiservices.com. If you are a property restoration expert, interested in becoming a DKI member, call (866) 233-9433.

PLATINUM RESTORATION JOINS THE DKI NETWORK

(ELK GROVE VILLAGE., Ill., June 5, 2017) – DKI, North America’s largest disaster restoration contracting organization, today announced that Platinum Restoration Contractors, Inc. of Cleveland, Ohio has joined the DKI network, as of June 1, 2017.

By virtue of its DKI franchise membership, Platinum Restoration can employ DKI’s 24-hour call center, claims tracking technology, and other tools to enhance its ability to serve its insurance and corporate customers. The new member company also gains access to DKI’s training seminars and workshops, which ensure that it remains abreast of all changes in this rapidly evolving industry.

“We are excited to welcome Platinum Restoration into our growing DKI network,” said Charles Ebersole, DKI’s CEO. “Platinum Restoration’s commitment to excellent customer service, professionalism and sense of urgency parallels our solid reputation of service and quality. We look forward to working with them for many years to come.”

Platinum Restoration Owner Michelle Santiago is pleased that the company has been recognized by DKI as a quality restoration firm, meeting the high standards of DKI.  Being a part of the DKI network provides them the opportunity to work in partnership with other quality organizations. The DKI network allows Platinum Restoration to expand their scope of service, introduces them to new markets and ensures the company’s success long into the future.

In addition to the benefits of DKI’s technology and training capabilities, Platinum Restoration will also be able to utilize the DKI branding in its marketing efforts, participate in its various co-op programs, and leverage DKI’s corporate marketing efforts.

Platinum Restoration has two locations in Elyria and North Ridgeville, OH.

About Platinum Restoration Contractors, Inc.

Platinum Restoration is a locally owned contractor, specializing in both commercial and residential insurance restoration projects. They offer water damage restoration & emergency restoration services to clients in Cleveland, OH and surrounding areas such as Cuyahoga, Lorain, Huron, Erie, and Medina counties. Their team has over 15 years of experience in the insurance restoration industry, and are trained and ready to facilitate any project no matter the magnitude. For more information, visit www.callplatinumrestoration.net.

About DKI
DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America. DKI franchise member companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year. DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to their consumer, insurance, and corporate customers. For more information about DKI, visit www.dkiservices.com. If you are a property restoration expert, interested in becoming a DKI member, call (866) 233-9433.

The New & Improved Annual DKI Sales & Marketing Summit

Another year, another great DKI Sales & Marketing Summit! This time, with a new and improved agenda! Thank you to all our members who made this event a memorable and insightful experience. We are honored to have you all a part of our growing network!

Last week, DKI Headquarters held its 2017 Sales & Marketing Summit, welcoming some of the creative, driven professionals within our team from all over the country!

From California and Idaho to Texas, Florida, even Maine and places in between, all attendees arrived on Tuesday to prepare for two and a half challenging days of business strategy. Day one (Wednesday) kicked off with an opening speech from DKI’s CEO, providing the attendees some interesting background on the DKI Corporation, its values, and how our network has evolved over the last 40(plus) years.

Following the company overview, we dove head first into how to maintain our individual identities while upholding the solid reputation of the DKI Network, and continuing to provide a positive customer experience. This included understanding the differences between goal and task oriented individuals and how to effectively foster the strengths of each, identifying significant changes to improve your business and when to best make them, and utilizing DKI’s tools and resources to better your customer communication and response times. Days one and two were packed with roundtable discussions, group debates and guest speakers. In fact, there was so much content and impressive additional contributions from our DKI members that we almost ran out of time both days!

But, we certainly made sure to fuel ourselves with some of Chicago’s delicious food! Wednesday ended at Chicago’s famous deep-dish pizza place, Lou Malnati’s, where it turned out, our eyes were bigger than our stomachs! But, even through piles of pizza before us, the conversation kept flowing and our members continued to network and strategize with one another.

Then, Thursday night, following another full day of innovative strategy and group discussions, we stuffed our faces with some delicious barbeque at Sweet Baby Ray’s.

Though Friday was the last day, it did not disappoint. We wrapped up our agenda, learning a new approach to advance our commercial business, and introduced a new marketing materials portal, exclusive to our DKI members. Following the sneak peek of the online portal, we opened the last hour up for Q&A.

Overall, the feedback and engagement from this event was a huge success! We are honored to work with such bright and creative minds who truly care about their line of work and its customers. Last week demonstrated the value of company-wide conferences and this new enhanced format. We are excited to schedule another Summit later this year to include even more of our members and learn what is working for them in their region and what can be shared amongst all DKI member companies. Stay tuned!

Tuckey Restoration Earns Top Performer Award

(Carlisle, Penn., May 16, 2017) – Tuckey Restoration, a member company of DKI, North America’s largest disaster restoration contracting organization, proudly announced their recognition as a Contractor Connection Top Performer for 2016 based on their dedication to quality and excellence in service.

The Top Performer Award is given out each year to performance leaders who display overall excellence measured by a range of factors, including customer service scores, professionalism in communication and cooperation.

“We are honored to receive this prestigious award from a national industry organization,” said Matt Tuckey, business development director for the Tuckey Companies. “This affirms our commitment to building strong relationships with our customers by providing superior service on every project.”

Tuckey Restoration will receive a “Top Performer” ribbon and “Golden Hammer” lapel pin with a special recognition during the general session at the 2017 Contractor Connection Conference & Expo in June. As an award winner, they will also be invited to Chicago in September to attend Contractor Connection’s two-day Top Performer Symposium event.


About Tuckey Restoration, Inc.

Tuckey Restoration provides emergency clean up, remediation, restoration, and reconstruction services after fire, water, or storm damage, as well general construction services. The company also offers industry-recognized expertise on air quality issues involving mold remediation, as well as concept development, project design services, facility maintenance, historic preservation, and new construction. You can learn more about Tuckey Restoration at www.tuckey.com.

About Contractor Connection

Contractor Connection, an industry leader in contractor managed repair and home improvement services, provides insurance carriers and consumers a national network of residential and commercial contractors that are vetted and managed for performance, measuring quality, timeliness and customer satisfaction.

About DKI
DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America. DKI franchise member companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year. DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to its consumer, insurance, and corporate customers. For more information about DKI, visit its website at www.dkiservices.com.

NETWORK PROPERTY RESTORATION EXPANDS EMERGENCY FLEET

(North Charleston, S.C. May 15, 2017) – Network Property Restoration, a member company of DKI, North America’s largest disaster restoration contracting organization, has recently expanded its fleet of emergency response vehicles with the addition of two new Nissan NV200 vans.

The company had each van professionally wrapped, proudly displaying their affiliation with the national DKI network, and to be easily recognizable to their customers and those in need.

Network understands the importance of growing their manpower, equipment and vehicles to continue to provide quick response and excellent service to their customers.

If you are in need of emergency response to property damage, call Network at 843-607-1900.


About Network Property Restoration

Network Property Restoration is a full-service restoration company that takes a very “hands on” approach, allowing the restoration process to flow smoothly for the owner, management company, and/or adjusting firm. Through years of experience, Network’s expert technicians can get any damaged home or business back to its original shape. Its staff has the right knowledge and state-of-the-art equipment, and provides 24/7/365 day a year emergency services. To learn more, visit www.networkisready.com.

About DKI
DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America. DKI franchise member companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year. DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to its consumer, insurance, and corporate customers. For more information about DKI, visit its website at www.dkiservices.com.

GEHFM – What is it & Why Should You Encourage it?

May 5, 2017

By: Chelsea Haley, DKI Ventures, LLC

May is Global Employee Health and Fitness Month (GEHFM). While having a reminder 31 days out of the year is better than just a single day, it is only a start to promoting a healthier lifestyle. But, if you are a business owner reading this, recognizing and encouraging GEHFM among your workforce will benefit the overall performance of your company.

It is recommended for adults to be physically active at least 30 minutes each day, but studies have shown that sometimes this just does not cut it when an employee dedicates the majority of their day to sitting – commuting to and from work, then working at a computer desk eight or more hours each day. Sitting for too long can have negative impacts on your physical and mental health. But, sometimes it is difficult to remember to move around when you’re stuck on a deadline.

Luckily, there are simple approaches to add activity to your work routine, without interrupting your work performance. In fact, by applying these, you will actually be more productive, happier and engaged at work. And, as we know, it takes individuals to form a functional team; without engagement from one, the team does not perform to their highest capacity, and overall productivity declines. So, see, business owners – Consider making health and fitness a priority in your entire workplace!

Here are some ideas to do so:

If you’re stuck on a deadline, and just “cannot leave your desk: Do some quick stretches. Push your chair back and lift and stretch your legs, stretch your arms, roll your head. Then, get up and jog in place or do knee kicks for 60 seconds.

If you’re stuck in meetings all day: Swap out the conference room pizza for some healthy sandwiches or salads. Take a five-minute break in the middle of your meeting to encourage everyone to stand up and do some yoga stretches or march in place.

On your lunch break: Grab a bite to eat, then take a walk around the office building. Bonus points, if you schedule a lunch break for all employees and walk to and from a lunch spot together.

While your computer reboots: Take advantage of that downtime, even for just one to two minutes, and take a walk around the office, or do some exercises right at your desk.

On your day(s) off: Some employers or business parks offer discounts for fitness classes, gym memberships, community activities, theme parks, etc. Check out if your business or facility offers anything that can help promote health and fitness near you that you may enjoy.

Remember, you may start promoting workplace health and fitness this month, but encourage your teams to apply this to their daily lifestyle at home and at work.

National Volunteer Week: Find a MobilePack Near You

It’s National Volunteer Week, and DKI just volunteered to help turn world hunger into hope through DKI member, J.C. Restoration’s second annual Feed My Starving Children MobilePack on June 2, 2017.

Last year, over 500 volunteers throughout the community, including DKI’s team, generously gave their time, surpassing JCR’s goal of 100,000 meals with 116,640, enough to feed 319 children for an entire year! This year, the team has set their goal to pack 125,000 life-saving meals.

The meals, designed to meet the needs of severely malnourished children for an entire year, are vacuum-sealed and consist of vitamins, veggies, soy and rice.

Check out some highlights from last year’s event HERE, and stay tuned for our recap of JCR’s hosted MobilePack on June 1 and 2!

To learn more about the FMSC organization or find a MobilePack event near you, visit www.fmsc.org/get-involved/volunteer-info/volunteer-at-a-mobilepack.

Prepare BEFORE Disaster Strikes

April 21, 2017

By: Chelsea Haley, DKI Ventures, LLC

October 16, 1989. It may not ring a bell, but I’m sure if you were or someone you know was living in California at the time, the following day rings clear – The 1989 Loma Prieta Earthquake that killed over 60 people and injured more than 3,000. Or, how about August 28, 2005? The very next day, disaster struck the Central Gulf Coast with Hurricane Katrina, the largest and one of the strongest hurricanes in U.S. history!

How many of you were prepared the day prior to these events? How many of you are prepared now if tragedy hit your community tomorrow?

As we have mentioned before, disaster doesn’t always come with a warning; it’s important to always be prepared for the unexpected.

Discuss and follow the steps below with your family, friends, clients and/or staff members to keep your home or business and its residents safe during an emergency.

  1. Research and identify potential disasters for your area.
  • Storm/Flood
  • Fire
  • Earthquake
  • Power Outage
  1. Have an evacuation plan.
  • Have several methods to receive alerts (radio, social media, mobile app, etc.)
  • Include an escape shelter (somewhere safe, accessible)
  • Learn the routes in and out of your area in case of road blockages.
  • Include safety procedures for shutting down electricity, equipment, etc.
  1. Prepare emergency information.
  1. Build an emergency kit. Include:
  • Water and non-perishable foods (don’t forget the can opener)
  • Flashlights and batteries
  • Dust mask
  • Extra clothing and blankets
  • Tools to help turn off equipment (wrench, hammer)
  • Cell phone chargers
  • Fire extinguisher
  • First aid kit and prescription medications
  • Important documents in water-proof sleeve or container

5. Practice

  • Run regular drills in your home and business to help everyone review and know what to do in the event of a real emergency.