DKI is ISO 9001:2015 Re-certified for 2022
DKI successfully passed its second ISO surveillance audit. The audit was completed with DKI having zero nonconformities, and confirmed we remain compliant with the ISO 9001:2015 Quality Management System through 2022.
A nonconformity can be minor or major. Minor is a document that does not have a date, or if revised, a date and revision number. A major nonconformity would be improperly warehousing our documents.
The scope of the surveillance audit reviewed the following:
- DKI’s ISO Objectives
- Scope of DKI’s Management System
- DKI’s Quality Policy Statement
- The 7 Principles of the ISO Quality Management System:
- Customer focus
- Engagement of staff
- Process approach
- Evidence-based decision making
- Relationship management
The audit concluded that DKI’s Leadership Team and Department Managers demonstrated their levels of expertise, knowledge of their business and most importantly, the ability to communicate processes and awareness of SWOT Analysis (Strengths/ Weaknesses/ Opportunities/ Threats).
ISO (International Organization for Standardization) is the most up-to-date, rigorous and well-regarded standard for manufacturing and services companies around the world. Obtaining certification and completing annual surveillance audits with zero nonconformities demonstrates DKI continues to improve upon and provide the highest quality customer service possible.