Alliance Disaster Kleenup Ranks Amongst the Best

July 6, 2016 –  For the second consecutive year, ADK ranks as one of the best places to work in IL 

Alliance Disaster Kleenup (ADK), a member company of DKI, North America’s largest disaster restoration contracting organization, today announced their recent honor as one of 2016’s “Best Places to Work in Illinois” in the category of companies under 99 employees.

The “Best Places to Work” program is a survey, study and awards AllianceDisasterKleenup_2ceremony, established to identify and recognize the top employers in Illinois. Out of 400 nominated companies, only 25 with under 99 employees were honored at the 11thannual awards ceremony. The finalists were chosen based on an extremely detailed assessment of their business policies, employee engagement and work environment.

ADK has been operating as a leading disaster response and restoration company in the Midwest for almost 15 years. ADK is unique in its compassion for its clients before, during and after a catastrophic event. This “client-centric” commitment is supported by maintaining a strong, team based environment.

“It is an incredible honor to be recognized again among such strong competition,” said ADK Founder Josh Tubero. “Our network of talented employees, passionate about our work and customers, is the driving force behind our solid team-based culture. We owe this incredible recognition to each other.”


About Alliance Disaster Kleenup

Headquartered in suburban Chicago, ADK is one of the most highly regarded disaster restoration organizations in North America. The services that ADK provides to insurance, commercial and residential clients include: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction, pre-incident planning and much more – 24 hours a day, 365 days a year. ADK returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers. To learn more, please visit www.alliancedki.com.

About DKI
DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America. DKI franchise member companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year. DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers. For more information about DKI, visit our website at www.dkiservices.com.

First Pick Builders DKI Hires New Marketing Director

July 26, 2016 – First Pick Builders DKI, a member company of DKI, North America’s largest disaster restoration contracting organization, is proud to announce its newest hire, Bert Hutt as its new marketing director, dedicated to improving performance and driving revenue growth for First Pick.

Hutt is an engrained member of the community and brings extensive experience within the insurance restoration industry. He is active in live theater and is the producing director for Murder Us Productions, a theater group based in Lakeport, which conducts regular community events and mystery dinners.

“Bert has quickly become an important member of the First Pick DKI team. His friendly, outgoing personality plays excellent with our existing and future clients, and we look forward to years of growth and prosperity with him at the helm,” said First Pick President Dean Pick.


About First Pick Builders DKI

First Pick Builders DKI provides services for commercial and residential clients. Its goal is to return your damaged property to its pre- loss condition quickly and efficiently, delivering satisfaction to clients, insurance carriers and corporate customers. Learn more by visiting firstpickbuilders.com.

About DKI
DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America. DKI Franchise Member companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year. DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers. For more information about DKI, visit our website at www.dkiservices.com and download DKI’s Red Cross Emergency App www.redcross.org/mobile-apps/emergency-app.

Panhandle Cleaning & Restoration Raises over $9k for West Virginia Flood Relief

July 22, 2016 – Panhandle Cleaning and Restoration, a member company of DKI, North America’s largest disaster restoration contracting organization, today announced it raised $9,212.72 for the American Red Cross W.Va. Flood Relief at the annual country music fest, Jamboree in the Hills Pre-Party on July 13, 2016.

The Pre-Party is a free concert hosted each year by Panhpanhandlefloodreliefandle, to kick off the 40th anniversary of Jamboree in the Hills. This year’s performance was by national recording artist Phil Vassar.

Before the concert, The Wheeling Professional Firefighters, Local 12 WKRC-TV and Cumberland Trail Career Firefighters stood outside the entry gates with Panhandle employees from 4:00 p.m. through the start of the concert at 7:30 p.m. to help collect donations for those affected by the June, 2016 floods, the worst flooding event of W.Va. in 100 years.

Panhandle started the fundraising by pledging the first $5,000. All donations will be given to the Red Cross to provide shelter, meals, relief supplies, health services and emotional support.

To learn more or donate to the Flood Relief, visit http://www.redcross.org/cm/panhandle-pub


About Panhandle Cleaning and Restoration

Panhandle Cleaning and Restoration is the leading provider of disaster recovery services in the Ohio Valley region of West Virginia. With a commitment to fairness, honesty, and quality work, it has established a reputation for the quality of its services and the professionalism of its team. Offering 24-hour emergency service and full-service reconstruction, 365 days a year, call Panhandle anytime to board up and secure property within minutes of a disaster. Learn more by visiting www.panhandlecr.com.

About DKI          

DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America. DKI franchise member companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year. DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers. For more information about DKI, visit our website at www.dkiservices.com.

Is Your Business Earthquake Safe?

July 22, 2016

By: Chelsea Haley, DKI Ventures, LLC

Earthquakes can occur at any time of the year, day or night. Some are small tremors that are hardly felt, if at all; others can rattle buildings and become strong enough to damage structures, belongings and lives. It is important to take action before, during and after a quake to protect your business and employees. Follow the steps below to help support a quick disaster recovery. It is never too early to prepare. Start now!

NOW

Know your Risk

  1. Do you live in an at-risk area? Of the 50 states in the U.S., 42 experienced at least one earthquake from 1974 to 2003 (USGS). However, the states most commonly prone to earthquakes are:
  • Alaska
  • California
  • Nevada
  • Hawaii
  • Washington
  • Wyoming
  • Idaho
  • Montana
  • Utah
  • Oregon

If you live in or near these states, it is especially important to have an earthquake and, if applicable, a tsunami plan.

Identify your Hazards

Business continuity is at risk during any disaster, but identifying your risks to be prepared helps reduce the effect on your business. Be aware of these possible hazards:

The power will go out immediately, and depending on the restoration work required, may last for weeks. Do you have a back-up plan?

Your back-up power supply may assist in some ways, but depending on the damage to cell towers, phone and Internet use may be out of service for at least the initial day. Do you have a plan to remain in service if this prolongs?

Depending on your line of work, you may require a water supply, which may be broken or compromised. In some instances, it may take months to replace water pipelines because of the short supply and high demand. Do you have a water purification plan or a big enough reserve to last?

The standard transportation routes may be damaged, causing travel times to be delayed. Do you have an alternative route or transportation service to use in this case?

Create a Plan

An earthquake may not only damage your business model and the facility’s outer structure, but it can also damage your contents and employees. You can minimize this harm by securing your belongings, creating a plan of action and holding safety meetings.

Secure your belongings:

  • Move items away from doorways and exits.
  • Secure shelving units and filing cabinets.
  • Lock filing cabinets when not in use.
  • Move heavy items onto lower shelves.
  • Secure valuable electronics items such as computers and televisions.
  • Keep space cleared under your desk so you can “drop, cover and hold on.”
  • Back-up computer files on regular basis, and store these off site.
  • Install strong latches on cabinets to hold doors closed and keep items from falling out.
  • Brace overhead light fixtures.
  • Secure the refrigerator, and lock or consider removing wheels if applicable.
  • Hang mirrors and pictures on closed hooks.
  • Move flammable or hazardous materials to the ground or a lower shelf.

Prepare

  • Keep flashlights (and batteries) in easily accessible locations.
  • Store a fire extinguisher in an easily accessible location.
  • Purchase a NOAA Weather Radio to notify you potential hazards.
  • Build a disaster safety kit in a plastic, waterproof container, if you haven’t already, and store in an easily accessible area.
  • Hold safety meetings, describing your emergency plan to staff.
  • Have employees fill out emergency contact sheets, including insurance information, allergies and medical issues
  • Assign specific tasks for employees (restock emergency kits, update employee emergency list, check smoke detectors, etc.)
  • And, just like in grade school, consider practicing earthquake drills – “Drop, Cover and Hold on.”

DURING

If you live in an earthquake hazard zone, you are probably aware that the majority of earthquakes aren’t even felt. In fact, California has experienced 39 tremors in the last four days – Doubtful every person in those areas felt every single one of those. However, if you do feel an earthquake, it’s important to check on its magnitude. Within one to two minutes, an earthquake’s location and magnitude are available www.data.scec.org and www.earthquakes.usgs.gov. In the event of a major earthquake, here is what you should do:

If you are inside:

Stay inside; do not go outdoors.

“Drop, Cover and Hold on.” Drop to your hands and knees under your desk or along an interior wall, cover your head and neck, and/or hold on to the legs of the desk.

Move away from windows and anything that could fall on you (unsecured cabinets, light fixtures, wall hangings)

Do not use elevators.

If you are outside:

Stay outside.

Avoid buildings, windows, trees, vehicles, signs, utility wires and power lines.

Get down low in a clearing, cover your head and neck and stay there until the shaking stops.

If you are on the road/driving:

Pull over to the side of the road or a curb and stop as quickly and safely as possible.

Set your parking brake and stay in the vehicle until the shaking stops.

Avoid overpasses, bridges, power lines and other hazards.

AFTER the Shock

Following the earthquake and aftershocks, continue to monitor safety advisories from the news, inspect your building and regroup with your team.

Inspect your building

Inspect the exterior and interior, making sure to note of any damage or suspicious activity.

  • Fire
  • Gas leak
  • Chemical spill
  • Structural damage
  • Damage to utilities
  • Power outage

If your building is structurally unsafe, or hazardous in any other way, you may need to evacuate.

Regroup

  • Check on your employees.
  • Tend to any injuries they may have endured during the earthquake.
  • Consider having them each call their emergency contact to confirm their safety.
  • Hold a meeting.
    • Is there anything you could have done differently; any other prevention strategies?
  • Restock your disaster safety kits, if need be.
  • Start repairing any damage.

In the case of an evacuation, consider having your employees work remotely to reduce any business disruptions. If you have to evacuate, communicate this to your customers and provide alternative contact information to be reached. Change your voicemail systems and set up call forwarding to have all calls and messages sent to you or a point of contact, directly.

Aaron Hunter Joins Hammer Restoration as New Project Manager

July 19, 2016 – Hammer Restoration, one of North America’s largest disaster restoration contracting organization’s (DKI) member companies, is proud to welcome its new project manager, Aaron Hunter.

As a resident of Mt. Pleasant for more than 42 years, Hunter comes to Hammer Restoration with a range of professional relationships and experience, running construction projects and producing estimates for more than 16 years.ArronHunterHammer

Hunter is a proud veteran, serving in the United States Air Force active duty, and a loving father of three children.

“Aaron’s relationships with many businesses and their management in and around the Mt. Pleasant region of Michigan will help Hammer Restoration continue to grow our commercial restoration and building side of our company. We’re very glad Aaron Hunter made the decision to join the Hammer Restoration Team,” said Marketing Manager Roger Thornton.


About Hammer Restoration, Inc.

Hammer Building & Restoration, Inc. is a family owned and operated 24-hour emergency restoration services company, with locations in Mt. Pleasant and Saginaw, Michigan. For over 50 years, the Hammer Restoration Team has been serving people’s needs, offering a full range of commercial and residential restoration services, throughout the Great Lakes bay region and surrounding areas. For more information about Hammer Restoration, visit www.hammerrestoration.com.

About DKI
DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America. DKI franchise member companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year. DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers. For more information about DKI, visit our website at www.dkiservices.com.

Joe Meyers of Hammer Restoration, Inc. Earns Certified Restorer and Water Loss Specialist Certifications

July 13, 2016 – Hammer Restoration Inc., a member company of DKI, North America’s largest disaster restoration contracting organization, is pleased to announce that its branch manager, Joe Meyers, was awarded the Certified Restorer (CR) and Water Loss Specialist (WLS) certifications, making him the only CR/WLS in Mich. outside of Metro Detroit.JoeMeyersHammer

The CR is the highest level of certification recognized in the property restoration industry. To be certified, a contractor must meet rigorous prerequisites, attend a week-long prep course, pass the certification exam, then complete a Formal Report. Meyers managed to complete everything, along with the WLS courses and exam within just one year.

Meyers was awarded this achievement at the Restoration Industry Association’s (RIA) 2016 International Restoration Convention and Industry Expo in Orlando, Fla.

Previously, Meyers had earned the designations of Master Fire and Smoke Restorer (MSR), Master Water Restorer (MWR) and Journeyman Textile Cleaner (JTC) through the Institute of Inspection Cleaning and Restoration Certification (IICRC).

“The body of knowledge, experience and resources a CR, WLS brings to a project provides the assurance of the highest level of expertise in the restoration industry. Hammer congratulates Joe Meyers on this distinctive accomplishment,” said Owner Steve Gohm of Hammer Restoration.


About Hammer Restoration, Inc.

Hammer Building & Restoration, Inc. is a family owned and operated 24-hour emergency restoration services company, with locations in Mt. Pleasant and Saginaw, Michigan. For over 50 years, the Hammer Restoration Team has been serving people’s needs, offering a full range of commercial and residential restoration services, throughout the Great Lakes bay region and surrounding areas. For more information about Hammer Restoration, visit www.hammerrestoration.com.

About DKI
DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America. DKI franchise member companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year. DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers. For more information about DKI, visit our website at www.dkiservices.com.

Communication is Key in Times of Need

July 6, 2016

By: Chelsea Haley, DKI Ventures, LLC

Communication is the most essential tool to have for personal and business relations. It enables connections between people and allows for learning and growing.

In our industry, where emergencies occur on a daily basis, communication not only provides opportunity for growth and improvement, but also allows us to offer efficiency and agility in our services. By effectively communicating the problem, process and solution, less confusion occurs, which causes less questioning and room for error, which, in turn, saves time – increasing revenue and building customer loyalty.

That sounds great, but how do you attain effective communication? While most of us immediately think of speaking and writing, especially in a business sense, listening is also a vital component of possessing good communication skills.

Find the 5 W’s (Who, What, When, Where, Why)

Listen to your customer. Ask him/her questions that apply to the situation – right away – to avoid the otherwise back-and-forth time-wasting technique.

Who is your customer? Get his/her contact information, first and foremost, but also get to know him/her. Be friendly and personable. If this is an emergency, initial chit-chat may have to wait, but eventually get to know your customer to develop that unique, yet expected customer relationship.

What is the emergency? Where and when did it happen? Why did it happen (if applicable)?

Communicate to your team

Once you have the applicable and necessary information, relay it to the members of your team. Consider using a customer relations platform system, where each member of your company can easily organize, access and update customer information. This way the Project Manager and others, handling the emergency doesn’t have to ask the customer the exact same questions he/she already provided the answers for to your company. This will save time in completing the project.

This also builds huge points with your customer – to discover that your company communicates with one another to have the customer’s best interest at heart.

Convey the How (Your solution to the problem)

Fill your customer in on the process – every step of the way, but also explain why you’re doing what you’re doing. Remember, not everyone thinks like a restoration expert. Be patient and use simplified terms that anyone can easily comprehend.

Follow-up

After the restoration and mitigation is complete, follow-up with your customer. Make sure your company met or exceeded his/her expectations, and leave an opening for future conversation or restoration projects. Your relationship doesn’t have to end once the work is done.

Disaster Restoration Services Tackles Epilepsy

July 5, 2016 – DRS will participate in the 30th Annual Mud Volleyball Tournament for the Epilepsy Foundation of Connecticut

Disaster Restoration Services (DRS), a member company of DKI, North America’s largest disaster restoration contracting organization, today announced they will be participating in the Connecticut Epilepsy Foundation’s 30th Annual Mud Volleyball Tournament.

On August 20, 2016 at Zoar’s Pond in Middletown, CT, the team will get “down and dirty,” engaging in a friendly competition with others involved in supporting the cause.

All registrant fees and donations raised for the tournament will help provide education, support, information and advocacy to the more than 60,000 people in CT living with epilepsy.

For more information about the foundation, visit www.epilepsyct.com. To donate, please visit http://www.epilepsyct.com/mud-volleyball.php, and click on Disaster Restoration Services under “Online Fundraisers.” DRS will be matching each donation up to $1,500 by 10 percent.


About Disaster Restoration Services

Disaster Restoration Services can take any disaster clean up from start to finish. DRS is available 24/7 and services all of Connecticut. DRS provides services for: Water Mitigation, Fire Damage Clean Up, Storm Damage Clean Up and Mold Remediation. Not only can DRS do the mitigation, but DRS can also handle the remodel. Doing Restoration Strong! For more information, visit www.drscleanup.com or www.facebook.com/drscleanupllc.

About The Epilepsy Foundation

The Epilepsy Foundation of Connecticut is Connecticut’s only affiliate of the national Epilepsy Foundation. It leads the fight to stop seizures, find a cure and overcome the challenges created by epilepsy, by dedicating to improve the lives of those with epilepsy and their families. For more information, visit www.epilepsyct.com or follow the Twitter handle @epilepsyct.

About DKI
DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America. DKI franchise member companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year. DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers. For more information about DKI, visit our website at www.dkiservices.com.

Returning to Work After a Holiday Break

July 5, 2016

By: Chelsea Haley, DKI Ventures, LLC

Your vacation has come and gone, yet it may be difficult to let it go… The thought of your toes in the sand, watching fireworks shooting off over the calm, clear waters. Looking back on the weekend barbeque, enjoying good food and fun with family and friends. Whatever it may be, your mind may still be in vacation-mode, which could risk you jeopardizing your performance and safety at work. Here are some tips to get back to a business and safety mindset.

Allow time for the transition.

Arrive to work a few minutes early so you can chat with co-workers about your vacation, make a much-needed cup of coffee, and just acclimate yourself to the office environment. Take the time to properly set up your space so everything is easily accessible when it comes to buckling down and getting to work. If you rush back to where you left off before your break, you can easily become distracted, which may result in poor performance or not paying attention to safety hazards.

Review your calendar for the week.

It’s easy to forget a meeting when you’ve been out of the office for a period of time. Make sure to look over your schedule for that day and even a few days out. No one wants to throw together a presentation on a whim, just moments before the meeting.

In addition, it may be prudent to not overbook yourself on your first day back. Consider rescheduling new meetings to a future date to allow yourself time to check your mailboxes and meet any deadlines you may have.

Turn off your out of office message.

This one is sometimes overlooked as you jump right back into work, and forget that not everyone is aware you are, indeed, back. Most of these messages can be automatically configured to turn off through email once you return, but don’t forget to change your voicemail message.

Prioritize your tasks.

Again, you may not have a clear idea of everything that needs to be completed, but as you check your calendar and incoming messages, jot down these items. Then, review your list and prioritize your tasks. Don’t attempt to do everything at once, especially since your focus may not fully be in-tuned to work yet. Focus on the most important tasks first, completing one thing at a time. Realize that not everything will be completed in one work day – accept this – and be willing to leave some items for the following day.

Cut yourself a break.

Returning to work after a vacation takes time to transition. You may not be as speedy as you were before your trip. But, don’t push yourself. If you try to just “power through,” more mistakes may be made. Take breaks as you need. Again, not everything will be accomplished the first day back, especially if you’re trying to tackle a couple days’ or weeks’ worth of work.

It can be all too easy to put in extra hours, but take your breaks, make sure to eat lunch, and leave on time. If you tend to get caught up in projects, losing track of time, consider setting yourself reminders to take lunch and to wrap up for the end of the day.