Dayspring Cleaning & Restoration’s Mark Springer, CR Elected Vice President of RIA

April 30, 2014 – (Wood Dale, IL, April 30, 2014) – DKI, North America’s largest disaster restoration contracting organization, announced today Mark Springer, CR of Dayspring Cleaning & Restoration, of Missoula, MT has been elected Vice President of the Restoration Industry Association (RIA).

The Restoration Industry Association has member firms worldwide. RIA provides industry leadership, supports science, and promotes best practices for cleaning and restoration. More information is available on the RIA website: www.restorationindustry.org.

Mark Springer, CR, stated, “Perhaps more than ever, the restoration trade is in need of a common voice which promotes best practices, industry standards, and ethical conduct. I am both honored and pleased to serve our industry and the outstanding professionals that are represented within RIA.”

The Executive Committee will begin work on setting priorities and goals for 2014.


About Dayspring Cleaning & Restoration

Dayspring Restoration has been serving the greater Missoula area since 1989. They specialize in fire and smoke damage restoration, water damage restoration, crawl space repair, basement water proofing and remodeling in Missoula, MT. Dayspring Restoration provides free waterproofing, disaster or energy audit estimates to residents of the greater Missoula area. For more information, visit www.dayspringrestoration.com.

About DKI

DKI, headquartered in the Chicago suburbs, is the largest disaster restoration contracting organization in North America.  DKI franchise companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year.  DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers.  For more information about DKI, visit our website at www.dkiservices.com or contact Jessica Nielsen at (630) 350-3000.

DKI Hires New Director of Education

April 14, 2014 – DKI, North America’s largest disaster restoration contracting organization, today announced that Ken Larsen has joined the DKI team as the new Director of Education.

Ken returns to DKI as Director of Education.  He will be working with Steve Boyce to continue to bring value to our franchises through education opportunities.

“Ken is a respected educator with a deep knowledge of our industry and we are excited that Ken is returning to DKI” said Steve Boyce, VP of operations.

Ken Larsen has been in the restoration industry since 1978. For twenty years, Ken has operated his own successful restoration business, which was sold in 1998. Approved as an instructor in the IICRC’s WRT, ASD and CDS courses as well as the industry’s capstone credential: the RIA’s Certified Restorer (CR) program, Ken has assisted hundreds of restorers in their understanding of the restoration sciences. Published in many industry trade journals and author of the popular book, Leadership in Restorative Drying, Ken Larsen is a recognized name within the industry. Having managed restoration projects from small residential to large multi-million dollar drying projects, Ken will surely be an asset to the team’s ability to relate to the world of the DKI franchisee.

Ken is remote based in Santa Rosa Beach, Florida.  He is thought of as a great educational leader in the field of property restoration and an individual DKI is proud to have on their team.


About DKI

DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America.  DKI franchise companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year.  DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers.  For more information about DKI, visit our website at www.dkiservices.com or contact Jessica Nielsen at (630) 350-3000.

New DKI Franchise: Zion Restoration U.S.

April 14, 2014 –  DKI, North America’s largest disaster restoration contracting organization, today announced that Zion Restoration U.S. of Brighton, MI has joined the DKI network.

By virtue of its DKI Franchise, Zion Restoration U.S. can employ DKI’s 24-hour call center, its DIAMOND claims tracking technology, and other tools to enhance its ability to serve its insurance and corporate customers.  Zion Restoration U.S. also gains access to DKI’s training seminars and workshops, which ensure that it remains abreast of all changes in this rapidly evolving industry.

“We are delighted to welcome Zion Restoration U.S. into the rapidly growing DKI network,” stated Dan Cassara, DKI’s president.  “Zion Restoration U.S.’s commitment to quick response, superior workmanship and outstanding customer service reaffirms DKI’s position in the marketplace as The Source for Quality Restoration.   We look forward to a long and rewarding association.”

Zion Restoration U.S. Vice President, Kevin Marsee, is pleased that the company is a part of the DKI network, giving them the opportunity to work in partnership with other quality firms.  The DKI network will allow Zion Restoration U.S.to expand their scope of service, introduce them to new markets and ensure the company’s success long into the future.

In addition to the benefits of DKI’s technology and training capabilities, Zion Restoration U.S. will also be able to utilize the DKI branding in its marketing efforts, participate in its various co-op programs, and leverage DKI’s corporate marketing efforts.


About DKI

DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America.  DKI franchise companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year.  DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers.  For more information about DKI, visit our website at www.dkiservices.com or contact Jessica Nielsen at (630) 350-3000.

New DKI Franchise: NBD International Inc.

April 4, 2014 – DKI, North America’s largest disaster restoration contracting organization, today announced that NBD International Inc. of Ravenna, OH has joined the DKI network.

By virtue of its DKI Franchise, NBD International Inc. can employ DKI’s 24-hour call center, its DIAMOND claims tracking technology, and other tools to enhance its ability to serve its insurance and corporate customers. NBD International Inc. also gains access to DKI’s training seminars and workshops, which ensure that it remains abreast of all changes in this rapidly evolving industry.

“We are delighted to welcome NBD International Inc. into the rapidly growing DKI network,” stated Dan Cassara, DKI’s president. “NBD International Inc.’s commitment to quick response, superior workmanship and outstanding customer service reaffirms DKI’s position in the marketplace as The Source for Quality Restoration. We look forward to a long and rewarding association.”

NBD International Inc. President, John Schwartz, is pleased that the company is a part of the DKI network, giving them the opportunity to work in partnership with other quality firms. The DKI network will allow NBD International Inc. to expand their scope of service, introduce them to new markets and ensure the company’s success long into the future.

In addition to the benefits of DKI’s technology and training capabilities, NBD International Inc. will also be able to utilize the DKI branding in its marketing efforts, participate in its various co-op programs, and leverage DKI’s corporate marketing efforts.


About DKI
DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America. DKI franchise companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year. DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers. For more information about DKI, visit our website at www.dkiservices.com or contact Jessica Nielsen at (630) 350-3000.

DKI Franchise Renewal: Showcase Restoration

April 4, 2014 – DKI, North America’s largest disaster restoration contracting organization, today announced that Showcase Restoration of Fayetteville, NC has renewed its Franchise with the DKI network.

By continuing its DKI Franchise, Showcase Restoration will continue to utilize DKI’s 24 hour call center, its DIAMOND® claims tracking technology, and other tools to enhance its ability to serve its insurance and corporate customers. Showcase Restoration   also gains access to DKI’s training seminars and workshops to ensure they remain abreast of all changes in this rapidly evolving industry.

“We are delighted that Showcase Restoration will continue to be a part of the rapidly growing DKI network,” Dan Cassara, DKI’s president.  “Showcase Restoration’s commitment to quick response, superior workmanship and outstanding customer service reaffirms DKI’s position in the marketplace as The Source for Quality Restoration.  We look forward to continuing our rewarding association with Showcase Restoration.

Company president, Wayne Etowski, is pleased Showcase Restoration meets DKI’s high standards for continued franchise, as DKI has always stood for excellence in the industry.  The opportunity to work in partnership with other quality firms in the DKI network has allowed Showcase Restoration to expand their scope of services, introduced them to new markets and has helped ensure their continued success.

In addition to being able to use DKI’s technology and training capabilities, Showcase Restoration can also continue using the DKI branding in its marketing efforts, participate in its various co-op programs, and leverage DKI’s corporate marketing efforts.


About DKI

DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America.  DKI franchise companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year.  DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers.  For more information about DKI, visit our website at www.dkiservices.com or contact Jessica Nielsen at (630) 350-3000.

DKI Franchise Renewal: Insurance Repair Specialists

April 4, 2014 – DKI, North America’s largest disaster restoration contracting organization, today announced that Insurance Repair Specialists of Pompano Beach, FL has renewed its Franchise with the DKI network.

By continuing its DKI Franchise, Insurance Repair Specialists will continue to utilize DKI’s 24 hour call center, its DIAMOND® claims tracking technology, and other tools to enhance its ability to serve its insurance and corporate customers. Insurance Repair Specialists also gains access to DKI’s training seminars and workshops to ensure they remain abreast of all changes in this rapidly evolving industry.

“We are delighted that Insurance Repair Specialists will continue to be a part of the rapidly growing DKI network,” Dan Cassara, DKI’s president.  Insurance Repair Specialists’ commitment to quick response, superior workmanship and outstanding customer service reaffirms DKI’s position in the marketplace as The Source for Quality Restoration.  We look forward to continuing our rewarding association with Insurance Repair Specialists.

Company president, Alan Perry, is pleased Insurance Repair Specialists meets DKI’s high standards for continued franchise, as DKI has always stood for excellence in the industry.  The opportunity to work in partnership with other quality firms in the DKI network has allowed Insurance Repair Specialists to expand their scope of services, introduced them to new markets and has helped ensure their continued success.

In addition to being able to use DKI’s technology and training capabilities, Insurance Repair Specialists can also continue using the DKI branding in its marketing efforts, participate in its various co-op programs, and leverage DKI’s corporate marketing efforts.


About DKI

DKI, headquartered in Chicago, is the largest disaster restoration contracting organization in North America.  DKI franchise companies provide full service restoration to their customers: emergency response, water damage mitigation, fire and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year.  DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers.  For more information about DKI, visit our website at www.dkiservices.com or contact Jessica Nielsen at (630) 350-3000.